Shipping Information and Satisfaction Guarantee
We aren't happy unless you are totally satisfied with your purchase.
We will accept a no questions asked return for a full refund on all products within 30 days of purchase. After 30 days, Jing Herbs is happy to extend credit for the purchase price of the products towards a new order.
Jing Herbs ships orders Monday through Friday with the exception of national holidays when the US Post Office is closed.
We ship from our world headquarters in Los Angeles, CA.
We do not ship when the United States Post Office is closed on National Holidays.
We typically ship within 1 business day from receiving your order.
Shipping to the East Coast using U.S. Priority Mail typically takes 2-3 business days, while UPS ground typically takes 5 business days.
USPS Express Mail orders must be placed by 12:00 p.m. PST to assure overnight delivery (or 2 day delivery in more remote areas of the United States).