We aren't happy unless you are totally satisfied with your purchase.
We will accept a no questions asked return for a full refund on all products within 30 days of purchase. After 30 days, Jing Herbs is happy to extend credit for the purchase price of the products towards a new order.
Jing Herbs ships orders Monday through Friday with the exception of national holidays when the US Post Office is closed.
We ship from our world headquarters in Los Angeles, CA.
We do not ship when the United States Post Office is closed on National Holidays.
We typically ship within 1 business day from receiving your order.
Shipping to the East Coast using U.S. Priority Mail typically takes 2-3 business days, while UPS ground typically takes 5 business days.
USPS Express Mail orders must be placed by 12:00 p.m. PST to assure overnight delivery (or 2 day delivery in more remote areas of the United States).
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Tea making made simple!
At Jing Herbs, our number one commitment is to source and manufacture all our products to the highest standards possible, our own.
As the founder of this company, I personally take Jing Herbs products on a daily basis, as well as share them with my family and friends.
I stop at nothing to provide myself and you with the most pure and effective herbs I can.
At Jing Herbs, we are proud to stand 100% behind the quality, purity, and safety of all our products.
Quality, Safety & Purity
Vertical Integration from Seed to Drum
To bring you authentic and sustainable botanical raw materials, we have partnered with a vertically integrated manufacturer. At the farm or wild-crafting site, our manufacturing partner ensures complete characterization of final product identity and composition first with the proper identification of the raw plant materials.
Water Processing
At the manufacturing facility, the raw plant material is processed in pure, clean, natural water. No alcohol, hexane or other industrial solvent is ever used, ensuring that no solvent residues will ever be present in the finished extract.
The water used for extraction undergoes a purification process that includes activated charcoal filtration, deionization, multilayer micro filtration, and multi-stage UV light treatment. The resulting water we use is USP grade.
Thorough Analytical Testing
Throughout the processing procedure, the extracts are subjected to extensive analytical testing.
To achieve this, a combination of technologies is used, including:
Clean Room Packaging
After the extract ingredients are spray dried into a powder, the powder is collected in an isolated temperature and humidity controlled clean room area of the facility. The clean room area prevents contamination of extract powders from moisture, dirt, and other extract powders.
